Last updated: July 14, 2026
Processing & dispatch
Orders are processed on business days after payment is confirmed. Orders placed before 2:00 PM ET on a business day are eligible for same-day dispatch.
Free shipping
Free shipping on orders over $150. Orders under $150 are charged a flat rate calculated at checkout.
Carriers & delivery times
We ship via USPS and UPS. Typical domestic transit is 3–5 business days after dispatch. Delivery times are estimates and not guaranteed.
Packaging & storage
Research materials are packaged to preserve integrity in transit. Upon receipt, store products as described in the product documentation (e.g., lyophilized peptides kept cool and dry) to maintain stability.
Tracking
A tracking number is emailed when your order ships. You are responsible for providing an accurate, complete shipping address; we are not liable for delays or losses due to incorrect addresses.
Domestic & international
We currently ship to the United States. We do not ship to jurisdictions where the sale or import of these research products is restricted. International customers are responsible for any customs duties, taxes, and compliance with local import laws.
Lost or delayed shipments
If a shipment is significantly delayed or lost in transit, contact support@biosequencelabs.com and we will work with the carrier to resolve it.